Extend your warranty to include coverage for accidental damage* (including water damage, broken shells and pet damage), loss* and theft* in addition to the standard warranty against manufacturing defects in parts, materials and/or workmanship. The Peace of Mind Plan extends coverage for repair or replacement for damage not covered by the standard warranty for the same period of one year from the date of purchase.
*Conditions: One claim per plan purchased. Damaged devices to be repaired or replaced at the sole discretion of Online Hearing. Replacement subject to $95 deductible per device. This plan is available only at time of purchase of your hearing devices. Coverage must apply to all devices purchased – i.e. the purchaser of two devices must purchase coverage for both devices or none.
You may extend your warranty to include coverage for accidental damage* (including water damage, broken shells and pet damage), loss* and theft* in addition to the standard warranty against manufacturing defects in parts, materials and/or workmanship. The Peace of Mind Plan extends coverage for repair or replacement for damage not covered by the standard warranty for the same period of one year from the date of purchase.
*Conditions: One claim per plan purchased. Damaged devices to be repaired or replaced at the sole discretion of Online Hearing. Replacement subject to $95 deductible per device. This plan is available only at time of purchase of your hearing devices. Coverage must apply to all devices purchased – i.e. the purchaser of two devices must purchase coverage for both devices or none.
Online Hearing Canada was created by people who understand hearing technology, to provide state-of-the-art highly sophisticated personal sound amplifiers directly to the public at prices that make better situational hearing affordable to all. Our team is committed to providing you with convenient, affordable solutions to your hearing needs.
Feel free to call 1-800-519-8909 and speak to one of our customer service professionals or use the form below.
Our customer service hours are 9am-5pm Eastern time. We strive to respond to all inquiries within one business day.
Hearing test results are recorded on a form called an Audiogram and must be performed by an Audiologist or a certified Hearing Instrument Specialist. This test may be obtained at an Ear Nose and Throat (ENT) doctor’s office or at a hearing clinic. Tests performed at an ENT’s office are likely to be covered by your provincial health plan. Tests provided at a hearing clinic may be provided at no charge or they may charge a fee. If you are unable to obtain a free hearing test in your area, Zoom Hearing will reimburse you for the cost of a hearing test. Reimbursement will be in the form of a credit of up to $70 to be used against any purchase from Zoom Hearing. Contact us for details.
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Feel free to call 1-800-801-8375 and speak to one of our customer service professionals or use the form below.
Our customer service hours are 9am-5pm Eastern time. We strive to respond to all inquiries within one business day.
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