Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, communicate and make use of personal information. The following outlines our privacy policy.

What information do we collect?

We receive and store any personal information that you provide during the usage of our website, submission of forms, and purchase of our products including but not limited to your: Name, Email Address, Phone Number, Age, Gender, Mailing Address, and Payment Information.

We may also collect, store and use aggregate information about visits to and use of this website as well as information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views.

What do we use your information for?

Personal data submitted on this website will be used only for the purpose of providing guidance and assistance related to your inquiries and/or orders for to our products and services.   We will not provide your personal information to any third parties for the purpose of direct marketing.

We may use aggregate information collected and information about your computer, etc. in the administration of this website, to improve the website’s usability, and for marketing purposes.

We may contract with third-party vendors to serve ads to users who have previously visited our website.  To do this, the vendors will collect anonymous information about your visits to our website and your interaction with our products and services.  This anonymous information is collected via industry-standard technology (cookies and/or pixel tags) used by most major websites.  If you do not wish to have cookies or pixel tags placed on your computer, most web browsers will allow you to prevent this from occurring.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you only if we are required to do so by law.

Security of your personal data

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

Removing/Updating your personal information

If you wish to delete or modify your personal information from our database, or if you wish to opt-out of future communications from us, please contact us via either email or regular mail using the Contact Information provided below.

Online Privacy Policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should review this page each time you use the website as it may have changed since your last visit.  This privacy policy was last updated on August 5, 2020.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies of third party websites.


This website is owned and operated by Online Hearing Canada for the purpose of communicating with our current and prospective customers.  If you have any questions about this privacy policy or our treatment of your personal data, please write to us using the address shown on our Contact Us page.